The customers visiting IKKS website look at the items and need help before making a choice and order. The IKKS customer service team was already offering advice in real-time with the iAdvize platform.
IKKS wanted to extend this premium experience throughout the year, 24/7 outside traditional customer service’s opening hours, by working hand in hand with freelance personal shoppers from our community.
Ready to learn how can the community of experts improve your customer experience? Read the story now to explore the power of ibbü.