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The Digital Transformation of CX

Insight into how brands remain competitive

Senior marketers and digital experts are on a path to transformation. One of the critical first steps is to look deeply within your organization to truly understand what the customer experience looks like and how to formulate more effective CX strategies that lead to better customer engagement, higher conversion rates and sales revenues.




With our CEO Perspectives brief, you'll gain insight into the following:

  • Latest advances with the evolving CX paradigm shift
  • A fresh look at the key challenges to increase conversion rates
  • How advanced technology facilitates new CX strategies to drive results
  • How executives can remain relevant during an age of disruption 


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