According to McKinsey, 55% of online shoppers look for reviews and 74% browse social media posts. Engaging online shoppers and building relationships has become key to make your fashion brand successful.
Within our latest white paper, we discuss the importance of personalisation and the necessity for brands to enhance the global customer experience. Find out why conversational marketing is now a key differentiator for fashion brands to stand out from the crowd.
"The future of customer experience is around providing tailored and