Bridging the Delivery Gap

The Bot to Human Handover

Our latest White Paper explores not only the need for chatbots to simplify the customer journey and bridge the online/offline gap - it also aims to show the value a chatbot and human alliance can add to customer experience.

Download our white paper to read more about the CX Delivery Gap and find out why:


  • 👍 The Bot+Human combination achieves 2x more efficiency in terms of satisfaction and +7 points in conversion rate

  • 👩‍💻 9 customers out of 10 want to message brands directly

  • 🤔 While 80% of surveyed companies declared they were delivering a superior experience, only 8% of customers agreed



Get the White Paper
Bridging the Delivery Gap