Conversational Marketing Customer experience trends 2018

Success stories, key trends for this year and performance by sector

How should we assess conversational marketing in 2017? This white paper is a compilation of 2018 customer experience and marketing trends, best practices, sectorial key figures and success stories of businesses which have implemented an efficient conversational marketing strategy in 2017. 



in this white paper, you will discover:

  • Key customer experience trends and best practice
  • Chatbots: what can we expect from 2018?
  • Success stories from big brands using conversational marketing
  • 2017 Industry sector analysis

Download white paper: