Conversational Marketing Customer experience trends 2018

Success stories, key trends for this year and performance by sector

How should we assess conversational marketing in 2017? This white paper is a compilation of 2018 customer experience and marketing trends, best practices, sectorial key figures and success stories of businesses which have implemented an efficient conversational marketing strategy in 2017. 

 

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in this white paper, you will discover:

  • Key customer experience trends and best practice
  • Chatbots: what can we expect from 2018?
  • Success stories from big brands using conversational marketing
  • 2017 Industry sector analysis

Download white paper: