An ongoing series of live-stream events that focus on maintaining the HUMAN connection during digital transformations. Commerce without human interactions is missing a critical piece: the lack of expertise and empathy. Humans have a fundamental need for engaging with other people. If you’re not humanizing your digital experience, you’re missing this key point! Engage with Retail, eCommerce, and CX leadership as they share their insights and actual IN-USE strategies for staying agile and cost-efficient, without sacrificing the empathetic side of consumer relationships.
◾ December 8 - James Dodkins, Rockstar CX
◾ December 15 - Pauline Bellocq, IWD
◾ That's all for 2020! Happy new year and see you in January (:
It’s an incredibly unique climate -on both the business and personal sides of things. This series aims to deliver innovative and topical information as our way of life continues to change. Join Terrence as he engages and challenges some of the top-minds the experience world has to offer. Tune in on your preferred social media platform including LinkedIn, Facebook, YouTube, and Twitch - every Tuesday at 11 a.m. EST.