In this research we address the 'here and now’ as well as looking at retail trends and predictions for the coming years - including why customer centricity should be at the heart of any business.
We look closely at the concept of Conversational Marketing – how to deliver it and where it is already starting to generate results for some of the top retailers.4 Key Takeaways:
InternetRetailing is the leading title for professionals in multichannel retail and ecommerce across the UK & Europe, providing insight, analysis, in-depth research and events, focused on driving performance in our dynamic sector.
iAdvize is a Conversational Marketing platform that connects customers or prospects in need of advice with experts who are available 24/7 via real-time messaging. We work with major brands like Cdiscount, Disney, BMW, Michelin, House of Fraser, TUI, Interflora and Alfred Dunhill.