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ABOUT THIS WHITE PAPER

Click to Chat is not only an online customer service channel; it's an efficient sales tool. Based on data collected from 300 businesses, this white paper includes best practices, key performance indicators and results from companies which have successfully optimised live chat as an online sales solution.

WHO SHOULD READ THIS WHITE PAPER?

  • All companies who plan to implement chat in the near future. 
  • All companies that already have chat but have not yet optimised the solution for sales
  • All digital marketing and ecommerce managers

WHAT WILL YOU GET OUT OF IT?

You will learn:

  • how to increase your conversion rate 
  • how to increase your average order value
  • how to optimise the impact of your chat solution