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iAdvize + Messenger
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iAdvize - Facebook Messenger
Facebook Messenger

Facebook Messenger, officially integrated with iAdvize

Already using Facebook Messenger:

What is Facebook Messenger for Business ?

Facebook Messenger for Business enables online shoppers to receive information about their order (delivery, after sales service, etc.) via their Messenger app and communicate directly with businesses.

Customers receive their order confirmation via Messenger

All the information related to an order can be sent directly to customers via the Messenger app: confirmation, tracking, delivery... All messages are centralized within your customers' favorite application.

Customers receive their order confirmation via Messenger

All the information related to an order can be sent directly to customers via the Messenger app: confirmation, tracking, delivery... All messages are centralized within your customers' favorite application.

Your customers can contact you via Messenger

If they choose to track their order via Messenger, customers can then interact with a customer service agent directly from the app.

Engage via Messenger with the online shoppers who will most benefit

Thanks to customized engagement rules, you can display the Facebook Messenger option to the online shoppers who will get the most out of the channel.

Chat via Messenger directly from iAdvize, the Conversational Commerce Platform

From the iAdvize interface, you can chat with several visitors at the same time, whether they're chatting from Facebook Messenger, your website or social media. Thanks to the knowledge base and canned responses, improve your response time and increase conversion rates.

Measure performance

Average handling time, occupancy rate, conversion rate, satisfaction rate... Measure your performance with more than 150 indicators and analyze past conversations.