<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=440473809485709&amp;ev=PageView&amp;noscript=1">
Visiter le site

Success Story - iAdvize & Boursorama Banque

Challenge: Combine Customer Satisfaction with Efficiency

Created in 1995, the Boursorama group, subsidiary of the Société Générale, is the leader in its three main activity sectors - online trading, online nancial news and online banking. With over 550,000 customers, Boursorama Bank offers a complete range of banking services - current accounts, personal loans, borrowers’ insurance, home savings, etc.

Capture_decran_2016-01-28_a_11.00.48.pngBoursorama banque uses iAdvize

Download the Boursorama Banque case study and you will find out how the company:

  • increased their number of leads a month thanks to chat
  • optimised their visitors' satisfaction rate 

 

Results

  • 90% of visitors assisted by chat are happy with this form of support 
  • 19% conversion rate for visitors who chat 

 

Download success story:

"We launched iAdvize to help us boost transformation, additional sales and efficiency in customer relations"
Guillaume Mézard, Front Office Manager, Customer and Sales department Boursorama Banque